Please walk into any our branches and fill the JaizOnline Application form and submit to the Customer Service Officer (CSO) for instant Set up and Token Assignment.
The Internet Banking platform runs on a highly secured environment. The platform’s unique security levels ensure that only authorized transactions are approved and your details/transactions are safe.
Once set up on the internet banking platform, the UserID is sent in a mail to the customer and a default password is also sent to the customers in a separate mail using the valid email address provided at the point of account opening.
Note: UserID remains the customer’s CIF.
Click on the forgot password link on the online login page.
Yes you can. All accounts opened under same CIF can be added to your internet banking Profile. Please log in to your Internet Banking and go to User preference, click Manage account. You can then add account and set limit.
A Token is a security device that generates random numbers (One Time Password - OTP) to be used for online transfers.
Yes, it is mandatory for all customers
It’s quite simple. You shall be assigned a Token at the point of internet banking set up in any of our branches where the application is done.
You simply walk into any of our branches for new token re-assignment at an approved rate.
Please visit at any of our branches closer to you or call our Contact centre on +234 708 063 5555, +234 708 063 5500 for your account to be unblocked.
Yes. Click on User preference on the internet banking menu tab, click Reset Secret question and supply a new secret answer.
Yes you can. However the Courier cost will be borne by the customer.
You can view your Account Statement, Cheque Book Request, Stop Cheque, Cheque Confirmation, Bills Payment and Airtime Purchase.